No follow up by the service advisor. I have left many messages.tried to call too.

I’ve been going to this dealer for 17 years and I have always received too notch service.

The staff is amazingly friendly and courteous. The lounge is exceptionally nice with plenty of snacks and all kinds of drinks. There are plenty of TVs with comfortable chairs and tables to meet everyone’s need. My service advisor and his assistant were unbelievable.,,, Nice friendly courteous helpful polite and knowledgeable. I was thoroughly impressed . A good reason I bought a Lexus.

Very nice sales person if I were you I’d ask for Gilberto he’s the man you sh speak with very polite and helpful I’d rate him as a 10 cool guy!

Van, my salesperson, was great. I think he went up and beyond to make sure my wife was happy with the purchase. The facility was very clean and maintained. Overall everyone is came in contact with was very pleasant. Nice job, keep it going!!!!

Lexus of Southwest Houston was very attentive from the moment I walked through the door. I was welcomed and they accommodated my situation very well. The worked diligently to come up with a deal that worked in my favor. I highly recommend this dealership. George Ross is a phenomenal car salesman.

I came in with no appointment Kinley took care of me and kept me updated throughout the entire process. Im so grateful

This Dealership is super clean and the staff is warm and friendly. The service advisor kept me informed and was a delight to work with. I highly recommend this location.

Friendly staff and clean environment. Getting a loaner vehicle was a great experience. I’ve been servicing my vehicle here since it was purchased and I’ll always use this dealership.

Hans Schackmann was awesome! He was incredibly helpful, knowledgeable, and considerate throughout the entire experience. He even offered to show my son some cars next visit because he is a huge car enthusiast. We were very grateful for his kindness, patience, and expertise. Hans went above and beyond to make our visit enjoyable, and we truly appreciate the excellent service he provided. For a shorter version: Hans Schackmann was awesome! Very helpful, knowledgeable, and considerate. He even offered to show my son some cars, and my son is a huge car enthusiast. We are very grateful for his kindness and expertise. Excellent service!

Josh was very helpful & professional in all aspects of my visit at Lexus service. Very knowledgeable

My service agent was professional, respectful and honest. The service received was great. Thank you

The staff is very kind and friendly. The waiting room is also a very clean

The dealership scheduled my visit for 9 a.m. and I was greeted at that time. The approximate time to have my service completed was off by only a few minutes. The representative who helped me was very courteous.